Account Closure Request

Please submit the form to begin the process of deleting your Groundfloor account.

Account Closure Submission Form

To begin the process of deleting your account, please complete and submit the below form.

 

Upon receipt, we will begin the process and closing your Groundfloor account. If we have any questions, a Groundfloor representative may reach out to you. 

 

Once your account is closed, you will no longer be able to process transfers, make investments and receive interest payments. 

Information such as your bank account information and preference settings will be deleted. Financial, legal and tax information must be retained for reporting and regulatory purposes.