Account Closure With Groundfloor

To begin the process of deleting your account, please reach out to the customer support team at 404-850-9223, Monday through Friday, 9am – 5pm EST.

 

Once your account is closed, you will no longer be able to process transfers, make investments and receive interest payments. 

 

Information such as your bank account information and preference settings will be deleted. Financial, legal, and tax information must be retained for reporting and regulatory purposes.